faq

Why did I only receive half of my order?

All of our clothing is custom, made to order and shipped separately from in house items such as keychains, pins and stickers! In house items get shipped out first and all clothing and mugs get shipped out after they're made! 

Who can I contact for customer service or issues with my order?

Please email: crystaldrawsstuff@gmail.com - Please do not DM me on instagram or social media about orders, it is more than likely I will not see your msg. 

Do you accept returns or exchanges?

All of our clothing orders are made to order so returns/exchanges are not accepted. Please email us if you have any questions or concerns about your order.